WeQ4U is a FREE Android/iPhone App and Service that puts you through to UK 01,02,03 and 08 numbers for FREE, without queueing. Mobile users save approx. 45p per minute on their 084 and 087 calls with WeQ4U, whether they encounter a queue or not, so it saves you money and time.

FREE app, FREE 08 calls!

There's no catch. The award winning WeQ4U service has over a million users and is rated Five Stars. The most frequent review comment is that WeQ4U is the 'Best App' on the phone. WeQ4U has been commended to consumers by BT, Which?, The Times, HotUKDeals and many more. Not got Android or iPhone? Just dial 0333 5432111, and then the number you wish to reach. WeQ4U calls are included in your regular phone minutes, just like 01 or 02 calls, whether you use landline or mobile phone (More...)

About WeQ4U

Get through without the wait

We believe people deserve a life free from suffering, and everyone's time is valuable. To help, we provide solutions that remove the pain from running, and getting through to call centres, even when things get busy. WeQ4U is our award winning, patent pending consumer telephone service that works with ANY UK number starting 01, 02, 03, 0800, 0808 or 0500.
For other 08 calls, our extensive database of UK companies and alternate numbers covers MOST 087 and 084 numbers.


Make Phone Rage a thing of the
past with WeQ4U!

It works with any phone. Try it now on 0333 5432111.


To use it, just call us and enter the number of the call centre you wish to reach. We'll dial for you, and connect you to the call centre. Once you're in a queue for an agent, just press 9* to disconnect your phone from the call - that's 9* to wait off hold.

Got the App?

Then we'll reconnect you automatically the moment the agent answers.


Get Free App for iPhone


Get Free App for Android

No App?

We'll stay in the queue for you, and once we've found you an agent, your phone will ring twice. As soon as it's stopped ringing, just hit Last Number Redial on your phone, or dial us on 0333 5432111, and we'll connect you to the agent straight away.

We save you time and money

Because your phone calls WeQ4U on an 03 number, all WeQ4U calls are included in your standard national minutes (whether you get stuck in a queue or not), so you don't pay high 08 rates, even when using the service on 08 numbers. Furthermore, with WeQ4U you only pay for the time you spend on the phone - not for the time waiting in the queue, so you can save £££s by using the service frequently.

FAQ

  • Q. How does it reduce my mobile phone bill?

    When you call an 084 or 087 number direct (i.e. without using WeQ4U), the amount you are charged is a sum of two parts, a Service Charge and an Access Charge.

    The Service Charge is up to 7p per minute for 084 numbers, and up to 13p per minute for 087 numbers. It is set by the company you are calling, and most companies that offer these numbers charge the full amount.

    In addition to the Service Charge, your phone provider will add an Access Charge. This varies by provider, but you can expect to pay between 20p and 45p per minute calling from mobiles, and between 5p and 10p per minute from landlines.

    So, unless you use WeQ4U, you can pay up to 58p per minute to call 084 and 087 numbers. We think mobile callers that don't use WeQ4U are paying around 45p per minute, on average.

    You avoid these charges by using WeQ4U, because all WeQ4U calls are to an 03 number, which means they are part of your monthly minutes allowance (and therefore FREE), just like 01 or 02 numbers. That's by law.

    So, you will save the most money (as well as time!) if you use WeQ4U every time you need to call a call centre using your mobile phone. We have handy Apps available for iPhone and Android, but if you don't have these, then call 0333 5432 111 from any phone to use the service.

    Your Best Bet: Download the WeQ4U App now, and use it for every call centre call.

  • Q. What about land lines?

    For BT Landlines, 0800, 0500, 01, 02 and 03 numbers are normally included in your call plan. 087 numbers have a Service Charge of up to 13p per minute, and most companies that have these numbers charge the full amount. 084 numbers have a Service Charge of up to 7p per minute, and most companies that have these numbers charge the full amount.

    In addition to the Service Charge, your phone provider will also charge you an Access Charge for calls to 084 and 087 numbers. This varies widely - we've seen anything between 5p and 10p per minute on landlines and 20p to 45p per minute on mobile phones.

    Your Best Bet: Put 0333 5432111 on speed-dial now, and use it every time you call an 087X or 084X number to save the most money and time

    Don't forget: You can also use WeQ4U on 01, 02, 03 and 0800 numbers to avoid the queues, and these calls are effectively free for you so long as you are on contract and stay within your monthly minutes allowance.

  • Q. Are WeQ4U calls really free?

    'Free' assumes you receive inclusive minutes to UK landlines as part of your mobile phone contract, or landline package. WeQ4U access numbers start with 03 and are included in these free minutes by law, but may be charged at your provider's normal UK landline rate if you go over your included minutes, just like any other 01, 02 or 03 call.

    So that's a yes then.

  • Q. What about Pay As You Go?

    If you pay for all your calls by the minute, then the WeQ4U calls will be charged at the same rate as your regular landline calls (i.e. 01/02/03 rate), even when you're trying to reach 084 and 087 numbers. Using the service means you avoid the higher charges mobile companies apply when dialling 084 or 087 numbers, and of course you won't incur any call charges while we wait in the queue for you, so you'll still save money, even on PAYG.

    You can also use WeQ4U to avoid queues on 080 (Freephone) numbers, but please be aware that it is cheaper for PAYG users to call 080 numbers direct, as calls to 080 numbers are now free from mobile phones as well as landlines.

  • Q. Does it work with every 08 number?

    The WeQ4U App and Service works with EVERY 0800 and 0808. For other 08 numbers, we will use an alternate number to route your call. Alternate numbers are sourced from publicly available sources. We cannot accept responsibility for the accuracy or quality of any alternative numbers used by the app/service, as we can't manually check every one. Use of WeQ4U is therefore entirely at your own risk.

    You can check to see if the service works with a specific number on the search page, or just use the App.

    Overall, we are able to successfully route 70% of calls to numbers for which an alternate is needed, so your odds of success are pretty good, particularly if you are calling a large company.

    Furthermore, unlike other alternate number sources, we do have some automatic checks in place to help clean our alternate number database, so your chances of finding a duff number with WeQ4U are pretty small.

    However, if you do come across a duff number, then please let us know straight away so we can fix it for next time for you.

  • Q. Does it record my calls?

    No, we don't record any callers. We just deliver them straight to the call centre.

  • Q. Will it share my personal details?

    No. We take privacy very seriously, and are not interested in your personal information (see our Privacy Policy below).

  • Q. I run a call centre and have a question...

    We'd love to hear from you. Please see the WeQ4U 4 Business site for ways we can help you answer ALL of your callers without waiting - for FREE! - and also our database addition procedure.

  • Q. How can you afford to run this service for free?

    In addition to the WeQ4U App, we have a solution for Call Centres called WeQ4U 4 Business, that helps all callers get through without waiting, whether they have the App or not.

    When you use WeQ4U to skip a call centre queue, we find out which call centres have long queues, so we can help them with our business solution.

    So, pressing 9* when you hit the queue helps keep the service free.

  • Sometimes.

    The WeQ4U app can only be downloaded from the UK versions of Google Play and App Store. It only connects people to numbers in the UK.

    If you have already installed the app and travel abroad, then you may still be able to use the app to reach UK numbers.

    Please be aware that ALL calls through WeQ4U are made through UK 03 numbers. While in the UK, these are included in your standard contract 01/02/03 minutes allowance, by law. When you travel abroad these calls may become chargeable.

    It is likely that calling 084 and 087 numbers through WeQ4U will result in you being charged less than if you had called the 084 and 087 numbers directly, and we do have reports of people successfully saving money in this way when calling the UK from abroad.

    HOWEVER we strongly recommend checking with your mobile provider on rates to call UK 03 numbers when travelling abroad before attempting to use WeQ4U while travelling. You should definitely NOT expect WeQ4U calls to be free while travelling abroad.

    We therefore cannot accept any liability or responsibility for charges made by your mobile provider when using WeQ4U abroad.

  • No problem.

    WeQ4U was founded by privacy campaigners and we take your privacy very seriously! Here are some notes about how we do, and do not use your data.

    • The company that handles your calls (Orderly Telecoms Ltd) is registered as a Data Processor with the Office of the Data Commissioner, and fully complies with the Data Protection Act.
    • WeQ4U will not pass on any Personally Identifying Information to any other company or organisation.
    • When you make a call with WeQ4U, we normally receive your CallerID as part of that call. This may be checked against the phone number stored on your phone by your mobile provider to ensure that the call has come from your phone.
    • The only time we pass your CallerID on to any other party is when WeQ4U is being used, in which case it is sent to the Call Centre as CallerID, just like a normal call.
    • We do make use of data about your call - specifically about particularly long waits - in order to approach call centres that may need our business solution. We may pass this information on to other businesses, such as our partners and resellers - but never information that would allow them to identify your specific call, and never your phone number.
    • We may from time to time make use of aggregate call data in order to produce statistics on call centre performance, or league tables of poorly performing call centres, for example. We will never publish information about your specific calls.
    • The WeQ4U app does NOT access any information on your phone for any purpose other than the delivery of our service to you. We're on the level!
    • We do not record any portion of your call.

    That's all we can think of! If you have any further questions about privacy, or how we make use of data generated by the use of our service, please ask us by writing to Customer Services.

  • Q. So what's the catch?

    There isn't one. Enjoy!

For Call Centres

WeQ4U 4 Business

Wouldn't it be great if all your callers could get through as easily as the ones that use WeQ4U? We can make that a reality - without tying up your agents waiting for callers or making call backs. Find out how by asking business@weq4u.co.uk


Companies using our unique solution typically enjoy a reduction in abandonment of 90%, without the need to hire additional staff - so we can save you many thousands of pounds, while eliminating complaints about queues.


Our solution deploys at the network level, so there's no hardware to install or complex integration - we could have you up and running in as little as half an hour. Join brands such as Bensons For Beds and River Island in finding out what a massive difference running an optimised queue can make for your call centre and callers.


Best of all, it's FREE for UK Call Centres!

Database Addition

If you are using an 0845, 0844, 0843, 0871, 0872 or 0873 number and want your company added to our database so callers can reach you through WeQ4U, then just let us know by emailing database@weq4u.co.uk - but remember you'll get more benefit from our free business service, WeQ4U 4 Business

Reviews

We're ever so grateful for the tens of thousands of five star reviews WeQ4U has received from happy members of the public - we read every one. WeQ4U enjoys a 4.9 out of 5 star rating on both Google Play and App Store. Here are some of the many wonderful comments we've received from our users. Thanks everyone!

  • "If Greek Gods made apps this would be it. This app has been forged in Olympus by the lightning bolt of Zeus, the code was written by Poseidon's trident and was safely carried down to earth by Oden's raven. No more queue music and it saves you a fortune. Highly recommend it. 👍 download it now 👌"

    DrGashingtons, iPhone User (and author of our favourite review - Thanks!)
  • "Well done guys! Your are geniuses!!! Keep up the great work!!! 5 stars isn't enough your app deserves 110 stars! 😎😎"

    Amzy, Android user
  • "Excellent App - a must have for everyone. Last month my phone bill was £10 more because of 08 numbers - with this my phone bill is normal. Works brilliantly and you don't have to wait in a queue which is great. Used it several times now and it's excellent. It saves so much money you can't go wrong!!"

    Anonymous iPhone User
  • "The best thing ever invented 😊"

    Hhappyymom, iPhone User
  • "Does exactly what it says on the tin. Connects you to most 08 numbers for free and even waits in the queue for you!"

    Adudea, iPhone User
  • "Brilliant app - Saves time and money. Definitely recommend."

    Bally, Android User
  • Works perfectly. Saves time and money. What more can you ask for?"

    Glyn100, iPhone User
  • "Great. This app is amazing!"

    Sirius, Android User
  • "Tried this and it worked brilliantly! I didn't have to listen to hold music and my phone alerted me and reconnected as soon as someone was available."

    Roland, iPhone User
  • "Amazing App I really hope this stays free, every 08 call has worked flawlessly so far, amazing!"

    Christian, Android User
  • "I've been waiting for something like this for a very long time. Customers shouldn't be subjected to these long waiting times and high call costs. Absolutely brilliant!!!"

    Ucheco, iPhone User

Contact

For general questions, bug reports or press inquires please fill out the form below.

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